FREQUENTLY ASKED QUESTIONS

YES! All our Calendars use ONLY genuine LEGO® sets.

Most of our Calendars are crafted from brand-new sets, but we occasionally include pre-owned pieces to expand our selection. This allows us to feature retired and limited edition sets that are no longer available in stores, offering you something truly unique! Every reused brick is meticulously cleaned and quality-checked, but sometimes the accompanying booklets may show minor wear.

Packets only option

You will receive 24 numbered cellophane packets. Each packet contains instructions for that day and the bricks needed.

A card personally addressed to the builder.

A handwritten gift card if this option is selected by the purchaser.

A sealed green envelope with the original LEGO ® instruction booklet/s and spare/extra bricks that came with your set. *

Add festive boxes to use as decorations option

You will receive 24 numbered boxes threaded on gold cord that are ready to hang. Each box contains a numbered cellophane packet which contains the instructions and bricks needed for that day.

A card personally addressed to the builder.

A handwritten gift card if this option is selected by the purchaser.

A sealed green envelope with the original LEGO ® instruction booklet/s and spare/extra bricks that came with your set. *

*Gingerbread House may not include the original instructions or spare bricks.

The Daily Build Packets measure 8cm x 11.5cm on average. Some days may be slightly bigger depending on the bricks needed for that day.

Each festive hanging box measures 14cm(L) X 9.5cm(W) X 2.75cm(D) on hand tied gold cord with a drop of 9cm.

Currently we can only deliver within the UK.

We use two carriers. Either EVRI or Royal Mail.

EVRI

We send with Standard Delivery which aims to deliver in 2-4 working days. They are tracked and you will be provided with a tracking number.

Royal Mail

We send with Tracked 48 which aims to deliver in 2-3 working days. They are tracked and you will be provided with a tracking number.

We aim to post all Calendars within 2 working days of the order being placed, but occasionally we may need slightly longer if we have a lot of orders to fulfil. There's only two of us and each Calendar is handmade to order.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return please email us at builduptochristmas@gmail.com,

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.