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FREQUENTLY ASKED QUESTIONS

  • Do you use genuine LEGO®?
    YES! All our Calendars use ONLY genuine LEGO® sets. Most of our Calendars are crafted from brand-new sets, but we occasionally include pre-owned pieces to expand our selection. This allows us to feature retired and limited edition sets that are no longer available in stores, offering you something truly unique! Every reused brick is meticulously cleaned and quality-checked, but sometimes the accompanying booklets may show minor wear.
  • What size are the packets?
    The Daily Build Packets measure 8cm x 11.5cm on average. Some days may be slightly bigger depending on the bricks needed for that day.
  • What is the delivery time?
    We use Standard Delivery with EVRI which aims to deliver in 2-4 working days. They are tracked and you will be provided with a tracking number. All Calendars will be posted within 1 working day of the order being placed.
  • What size are the hanging boxes?
    Each festive hanging box measures 14cm(L) X 9.5cm(W) X 2.75cm(D) on hand tied gold cord with a drop of 9cm.
  • Do you take returns?
    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return please email us at builduptochristmas@gmail.com, Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
  • Where do you deliver to?
    Currently we can only deliver within the UK.
Build up to Christmas logo with a Christmas tree made out of LEGO bricks
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